We’re looking for our next Database & Membership Associate!
|Title:||Database & Membership Associate|
|Hours:||.5 to .75 full-time equivalent|
|Salary:||Minimum $19/hr starting|
|Reports to:||Deputy Director for Philanthropy|
|Supervisory Responsibilities:||No supervisory responsibilities|
Position Summary: The Database & Membership Associate acts as the “keeper of data excellence” for Oregon Environmental Council (OEC) to ensure timely and accurate tracking of revenue and prompt acknowledgment of gifts to our respective funders. OEC currently uses the Salesforce Nonprofit Success Pack to manage fundraising, and the Database & Membership Associate works as a member of the development team to ensure Salesforce’s accuracy as OEC’s CRM by both entering data and serving as the system administrator.
Essential Duties and Responsibilities:
Data Entry and Management (~40%)
- Accurately and promptly enters into Salesforce pledges and contributions from individuals, businesses, foundations and government agencies, along with relevant contact and biographical information, and supporting documentation
- Collaborates with Marketing/Communications team to provide relevant data from Salesforce for newsletters, alerts, etc.
- Reconciles donation records with finance staff
- Conducts regular Salesforce cleanup and backup
Salesforce Administration (~30%):
- Creates and updates Salesforce tools to assist in fundraising strategies and analysis (reports, campaigns, benchmarks, dashboards, etc)
- Acts as in-house system administrator for Salesforce, including maintaining users, roles and permissions, and training new users
- Administers Salesforce integration with related online tools including Emma for Salesforce (E4SF), Give Lively and iWave, with consulting support as needed
- Facilitates data migrations and batch data entry, with consulting support as needed
Donor Stewardship (~20%)
- Prepares and sends membership renewal and acknowledgment letters
- Assists with fundraising events (invitations, RSVPs, logistics) as needed
- Personally contacts members as appropriate (thank you calls, handwritten notes, questions about contact info and communication preferences, etc.)
Additional Duties (~10%)
- Provides general administrative support for development team when needed
- Provides backup office support (distribute mail, respond to general inquiries, greet guests, etc.) when needed
- Serves on internal “IT Support” team, troubleshooting common hardware, software, and office system problems for colleagues as needed
Required Experience and Education:
- Minimum two years of administrative experience including strong data entry and database management skills, preferably with Salesforce Nonprofit Success Pack or other donor management databases
- Skilled in Microsoft Office applications
Required Skills, Abilities and Qualities:
- Knowledge of the principles and practices of database administration, nonprofit fundraising, gift entry, and records management
- Strong organizational and time management skills; ability to work under pressure; ability to manage multiple projects while keeping a “big picture” strategic view
- Keen problem-solving skills; ethic of continuous improvement
- Self-motivation and initiative; ability to work independently; entrepreneurial approach
- Performance-oriented mindset with a strong work ethic and commitment to achieving goals
- Detail-oriented with high standards for accuracy
- Excellent interpersonal skills; an eagerness to work collaboratively in a dynamic team environment; positive, flexible attitude
- Excellent communications (verbal and written)
- An understanding of the concepts of institutional and structural racism and bias; a commitment to advancing equity, diversity and inclusion within the organization and as part of the position
- A passion for OEC’s mission
- Energized to support Oregon Environmental Council’s Values and Beliefs and workplace culture as described in our Team Charter
- Ability to maintain strict confidentiality of sensitive organizational information
- Experience working in a non-profit setting with a mission-driven staff and board
- Associate’s or Bachelor’s degree
Travel: Minimal travel is required.
Work Schedule: Work hours are typically stable and within a standard workday. During Covid-19 OEC staff are working from home and hours can be flexible based on need.
Physical: This job operates in a professional open-floor office environment with a moderate level of noise associated with personal conversations and office machinery. The employee must be able to see, hear and talk and have the physical ability to move around, lift light objects, and use standard office equipment such as computers, phones, photocopiers and filing cabinets.
Benefits and Amenities: OEC offers a collaborative, team-oriented, flexible, family-friendly workplace. Excellent benefits include four weeks of paid vacation annually (three the first year) and generous health insurance for employee and family. You will learn a lot, laugh a lot, and feel great about helping Oregon communities become better, healthier places to live.
This position will be open until filled, but we will start to review applications on February 9th. Please complete the following 2-step process
1. Click on this link and fill in your name, phone, email and information about where you heard about this position.
2. Click on this link to submit your resume & cover letter as one single pdf document. Please title the document “<Last name>, <First name> Database & Membership Associate
ADA Accommodations: If you identify as a person with a disability and would like to request a reasonable accommodation when applying for this job, please email firstname.lastname@example.org or call 503-222-1963 x100 for assistance.
Equal Employment Opportunity: Oregon Environmental Council provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, gender assignment, gender identity or expression, national origin, (dis)ability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.